Posts by Chris
The Moment I Realised I Had Already Become a Management Consultant (Long Before I Knew It)
People often assume consultants choose the profession deliberately — a planned career step with a clear trajectory.Not me. I became a management consultant years before I realised that’s what I was becoming. It happened in my first real project leadership role for an airline group. A job I walked into with enthusiasm… and absolutely no…
Read MoreTMC Weekly – Issue #4
Insights, lessons, and leadership from The Management Consultant Issue #4 — 20 July 2025
Read MoreThe Conversation with a Mentor That Changed How I Make Decisions Forever
There are mentors who guide you gently.And there are mentors who hold up a mirror you didn’t ask for and show you something you didn’t expect to see. Years ago, I sat down with someone I respected hugely — a mentor who had always been a calm sounding board, a source of perspective, and someone…
Read MoreTMC Weekly – Issue #3
Insights, lessons, and leadership from The Management Consultant Issue #3 — 13 July 2025
Read MoreTMC Weekly – Issue #2
Insights, lessons, and leadership from The Management ConsultantIssue #2 — 6 July 2025
Read MoreTelecoms Transformation: Lessons from a Decade of Disruption
Few industries have experienced as much turbulence — or transformation — as telecommunications. In the space of a decade, telcos went from network monopolies to digital platforms competing on experience, not infrastructure. They learned the hard way how to digitise operations, modernise billing, manage churn, and reinvent customer relationships — all under relentless cost pressure.…
Read MoreTMC Weekly – Issue #1
Insights, lessons, and leadership from The Management ConsultantIssue #1 — 29 June 2025
Read MoreThe Project That Nearly Broke Me — and Built the Foundation of My Career
There are moments in a career where everything shifts — not because of a promotion, a course, or a new job title, but because of a project that forces you to grow faster than you thought possible. For me, that moment came during a complex global CRM implementation for a major telecoms provider, delivered shoulder-to-shoulder…
Read MoreThe Sabbatical That Changed My Career: Lessons from a Year Living the “Good Life”
In 2011, I did something that raised more than a few eyebrows: I stepped away from the corporate world, moved to a smallholding in Marlborough, and committed to trying “The Good Life.” No strategy decks. No programme boards. No transformation plans. Just a plot of land, a collection of livestock, and an ambition to slow…
Read MoreDesigning for Delivery: The Art of Practical Strategy
Most organisations don’t fail because they lack strategy — they fail because their strategies aren’t deliverable. Across utilities, healthcare, transport, and the public sector, we see the same pattern: ambitious visions that stall in translation. Beautiful strategy decks gather dust while operational teams wrestle with legacy systems, unclear ownership, and outdated processes. The problem isn’t…
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