TMC Weekly – Issue #3 – The Management Consultant

TMC Weekly – Issue #3

Insights, lessons, and leadership from The Management Consultant
Issue #3 — 13 July 2025

Business & Technology Insight

The Hidden Cost of Legacy Integration: When Quick Fixes Become Permanent Problems

In telecoms, one small patch can outlive five CIOs. Teams fix today’s problem without documenting tomorrow’s consequence. Over time, “temporary” integrations define the business.

Modernisation isn’t just about APIs — it’s about courage to switch off what no longer serves you. When systems multiply, accountability dilutes.

💡 If your data’s going through three systems before it reaches the customer, you’re not transforming — you’re translating.

3 Things I’ve Learnt This Week

1. Good governance feels slow — until chaos hits.
2. Customers don’t care about system constraints. They just want their issue solved.
3. Progress hides in iteration. Transformation happens one sprint at a time.

Something Personal

I’ve been working on my 5AM routine again. The quiet mornings before emails start are where most of my best ideas form — including this week’s project framework.

Tool of the Week

Notion – I was introduced to this, not one I will use as I use our own platform for that but it is a flexible way to blend documentation, project notes, and process wikis.

🟡 Tip: Create a “lessons learned” page for every project — capture while it’s fresh, not at the end.

This Week's Challenge

What’s the one integration or spreadsheet that everyone relies on — but no one maintains?

Quote of the Week

“Don’t let perfect be the enemy of progress.” — Voltaire