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Thoughts, reflections and insights from over twenty years in management consulting.
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Personal stories, defining moments, and the experiences that have shaped my career.
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Strategic thinking, industry expertise, and practical transformation guidance.
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TMC Weekly
Short, sharp weekly reflections on leadership, transformation, and the world of work.
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The Quiet Moment I Nearly Walked Away From Consulting
People often assume consultants thrive on pressure — that we’re wired for complexity, comfortable with responsibility, and energised by the challenges that make others run....
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Data as an Asset: Turning Information into Insight
Every organisation claims to be “data-driven.” But few treat data with the same discipline and intent as financial or physical assets. In utilities, telecoms, and...
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What My Brief Time in the Forces Taught Me About Ambition
Before consulting, before software, before large-scale programmes, and long before I understood what kind of career I wanted, I had a short but powerful chapter...
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Why My 5AM Routine Made Me a Better Consultant
I’ve never believed in magic formulas. But I do believe in discipline, intention, and the quiet power of doing hard things consistently. My 5AM routine...
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Rewiring the Target Operating Model: Why TOMs Fail and How to Fix Them
In consulting circles, Target Operating Model (TOM) has become one of the most overused — and misunderstood — phrases in transformation. It’s often treated as...
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The Moment I Realised Digital Transformation Isn’t About Technology
Consulting gives you plenty of moments where a theory meets reality — and reality wins. But one project, more than any other, reshaped the way...
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The Unexpected Leadership Lessons I Learned as a Father
People talk about leadership development as something that happens in boardrooms, training courses, and executive programmes. But some of the most important lessons I’ve learned...
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Digital Foundations in the Non-Household Water Market
When the English non-household (NHH) water market opened in 2017, the ambition was clear: drive competition, improve customer service, and create a market where innovation...
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How My First Attempt at SingleView Became the Failure That Shaped Everything After
Every founder has that early idea — the one that made perfect sense at the time, seemed clever, well-structured, and valuable… until reality gently (or...
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The Hardest Decision I Made as a Consultant — Saying “No” to a Renewal
Consultants don’t often walk away from renewals. They’re the validation that what you’ve done is valued. They’re predictable. They’re comfortable. And for many people, they’re...
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From Cost Centre to Value Driver: The New Role of IT in Utilities
For decades, IT in utilities has been viewed as a cost centre — a necessary function to “keep the lights on” rather than a source...
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The Project the Client Hated — Until Japan Saw It and Everything Changed
Some projects succeed quietly. Others succeed loudly. And then there are the rare ones that succeed somewhere else entirely before anyone realises what you were...
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The Forgotten Middle: Why Mid-Tier Consultancies Deliver the Best Results
The consulting landscape is dominated by two extremes. At one end sit the global firms — vast, branded, and armed with frameworks for every scenario....
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What Working in the NHS During the Covid Response Taught Me About Humanity
There are periods in your career you look back on and realise they reshaped you in ways you’re still understanding years later. For me, that...
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The Moment I Realised I Had Already Become a Management Consultant (Long Before I Knew It)
People often assume consultants choose the profession deliberately — a planned career step with a clear trajectory. Not me. I became a management consultant years...
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The Conversation with a Mentor That Changed How I Make Decisions Forever
There are mentors who guide you gently and there are mentors who hold up a mirror you didn’t ask for and show you something you...
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Telecoms Transformation: Lessons from a Decade of Disruption
Few industries have experienced as much turbulence — or transformation — as telecommunications. In the space of a decade, telcos went from network monopolies to...
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The Project That Nearly Broke Me — and Built the Foundation of My Career
There are moments in a career where everything shifts — not because of a promotion, a course, or a new job title, but because of...
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Designing for Delivery: The Art of Practical Strategy
Most organisations don’t fail because they lack strategy — they fail because their strategies aren’t deliverable. Across utilities, healthcare, transport, and the public sector, we...
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Embracing Advances in Telecommunications
The telecommunications industry is experiencing rapid transformation, driven by technological advancements, regulatory changes, and increasing customer demands for high-speed, reliable connectivity. Telecom providers must continuously...
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Transforming Healthcare
The healthcare sector is undergoing rapid transformation, driven by technological innovation, regulatory changes, and evolving patient expectations. Management consultants play a key role in facilitating...
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Driving Innovation and Efficiency in Housing
The housing sector faces a complex set of challenges, from increasing demand for affordable housing to shifting regulatory landscapes. Management consultants provide critical expertise to...
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Enhancing Transportation Systems
The transportation sector is central to economic growth, but it faces challenges such as aging infrastructure, technological disruption, and regulatory changes. Management consultants bring invaluable...
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Maximising Efficiency in the Utilities Sector
The utilities sector is under immense pressure to provide reliable services while adapting to environmental regulations, technological advancements, and shifting customer expectations. Management consultants can...
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